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Director of Revenue Operations (HubSpot RevOps)

Remote   |   Full Time

Osano is hiring an obsessively organized revenue ops leader. Osano automates and simplifies a highly complex data compliance industry. Osano serves an amazing range of customers with a single platform from numerous Fortune 100, the largest tech companies in the world, regulated industries, and thousands of small and mid-sized businesses.


In this role, you will gain an intimate knowledge of our prospects, customers, products, and processes. You will initially report to the CEO and will be tasked with creating and implementing strategies for improving our operations across the entire lifecycle of our customers and prospects. You will be building out processes and infrastructure to generate meaningful insights for strategic decision making, you will be the first hire focused on the revenue tech stack, including HubSpot and multiple 3rd party integrations. You will focus on GTM strategy for a growing sales and marketing organization, working with the senior leadership to ensure revenue growth as Osano expands our product offerings and continues to increase our strength in the market.


Accuracy, speed, and an ability to simplify complex processes are paramount to this role.


We value candidates from all walks of life and are focused on building a diverse team. If you are interested in being part of our inclusive, mission-driven, venture-backed tech startup, where you can do good and do well, say hi!



Responsibilities:


  • Own the revenue ops strategy for the business, identifying the key areas to focus on and driving alignment with core stakeholders across the business
  • Partner with sales, marketing, success, and finance to drive operational improvements in their respective areas. This includes partnering with them to advise and agree on projects to improve operations and then driving delivery of these improvements
  • Manage the revenue forecasting process in conjunction with sales leadership and make improvements as necessary
  • Maintain CRM hygiene and processes
  • Create and manage HubSpot workflows
  • Manage the CPQ processes using HubSpot and external document signing tools
  • Manage product analytics to report on usage and provide a signal of customer (and trial) engagement for the customer success team, account management team, and sales teams.
  • Work with customer success to track key aspects of the customer journey, including funnel/lead management, customer health tracking, and working with customer success and finance to make operational improvements to the upgrade and renewals process
  • Define, design, and implement corporate dashboards
  • Partner with finance on sales comp plan design and implementation
  • Partner with engineering to define, coordinate, and implement custom functionality when the CRM/CMS stack capabilities are insufficient. 


Qualifications:

  • Flexible, well-organized and the ability to work in a fast-paced startup
  • Ability and desire to work independently and with little oversight
  • Expert level knowledge of HubSpot CRM & CMS
  • Strong Analytical Foundation: Analyze data and present key issues to drive improvement
  • Expert in forecasting, territory mapping, and GTM strategy
  • The desire to design and manage programs and processes to improve efficiency and discipline of the Sales, Marketing and Customer Success teams

  • Excellent written and verbal communication skills
  • 5+ years of Revenue Operations (or sales ops) experience
  • 3+ years of hands on HubSpot experience including the HubSpot CRM and CMS products.
  • Experience working with senior leadership and C-suite
  • Highly resourceful individual - able to overcome obstacles with resilience, creativity, and grit. 
  • Curiosity to learn and adapt to dynamic research, development, and industry knowledge
  • Experience with Business Intelligence tools
  • Experience with Integrations with Marketing tech stack


Benefits:

  • Ownership interest/equity in the company
  • Unlimited time-off policy
  • Family-friendly
  • Great health Care
  • Remote work opportunity
  • B-corp with a mission that matters
  • Opportunity to define the culture


Osano is an Austin area startup focused on creating transparency in data. Osano is a B-corp (public benefit corp) which means that, although we are a for-profit company, we are mission-oriented and we wake up every morning with the goal of doing well by doing good.

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